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ASPEN SUPPORT
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CPS Account and Password Help
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Device Request for Remote Learning
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Free & Reduced Fee Internet
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General Inquiries
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If you are having trouble signing up or accessing ASPEN please fill out the appropriate form below. We will process your request ASAP.
Additional Resources
CPS Account Set-Up(For new CPS students only)
If you have not set up your child’s CPS Account please go to cps.edu/portal and follow the prompts to set up their account. You will need to enter your child’s student ID number as their claim code. If you need additional support please contact [email protected]
CPS Account Log In Issues
If you are having issues logging in please fill out this form
Forgot Password?
Please visit cps.edu/portal and click on “Forgot Password”
If you forgot the answers to your challenge questions please fill out this form
How to Log Into Your CPS Account
https://docs.google.com/document/d/1u3qbQ-TFvGoar4GqjWxzE5cW9cfD6Ni_rO1l08UWxeg/preview
Password Reset Guide
Please follow the instructions found here if you continue to have issues please fill out this form
If you have not set up your child’s CPS Account please go to cps.edu/portal and follow the prompts to set up their account. You will need to enter your child’s student ID number as their claim code. If you need additional support please contact [email protected]
CPS Account Log In Issues
If you are having issues logging in please fill out this form
Forgot Password?
Please visit cps.edu/portal and click on “Forgot Password”
If you forgot the answers to your challenge questions please fill out this form
How to Log Into Your CPS Account
https://docs.google.com/document/d/1u3qbQ-TFvGoar4GqjWxzE5cW9cfD6Ni_rO1l08UWxeg/preview
Password Reset Guide
Please follow the instructions found here if you continue to have issues please fill out this form
Devices are available for all students who need one. Students who need a device for remote learning may request one by filling out this form.
More than 100,000 students are eligible for free internet with Chicago Connected. For more information and to check eligibility please click here.
Families who are not eligible for Chicago Connected can explore low-cost internet options by clicking here.
Families who are not eligible for Chicago Connected can explore low-cost internet options by clicking here.
Please contact the TechSupport for all general inquiries related to remote learning.